Course Length: 3 days

Description:
This ILT Series course, rated 4.9/5.0 in overall quality by ProCert Labs, will prepare students for the CompTIA A+ 220-603 certification exam (2006 Objectives). It is designed to prepare students to assist users remotely as a help desk or call center support technician. Course manual comes with MeasureUp and CertBlaster exam prep software (download).

See Dates for this class

Course Content

Unit 1: Expansion cards
Topic A: Expansion card installation
Topic B: Legacy device installation
Topic C: Expansion card troubleshooting
                            
Unit 2: Data storage devices
Topic A: Hard drives
Topic B: Hard drive troubleshooting

Unit 3: Printers and scanners
Topic A: Printing technologies
Topic B: Printers
Topic C: Scanners

Unit 4: Operating system management
Topic A: Directory and file management
Topic B: System management
Topic C: The Registry

Unit 5: Operating system monitoring
Topic A: System monitoring
Topic B: Event monitoring
Topic C: Virtual memory

Unit 6: OS maintenance and troubleshooting
Topic A: Operating system maintenance
Topic B: Operating system troubleshooting

 

 

Unit 7: LAN networking
Topic A: Networking configuration
Topic B: Resource sharing
                              
Unit 8: Internet connections
Topic A: Internet connectivity
Topic B: Network protection

Unit 9: Network troubleshooting
Topic A: Network problem resolution

Unit 10: Security
Topic A: Local security
Topic B: Auditing and logging
Topic C: Security hardware
Topic D: The human aspects of security

Unit 11: Maintaining the PC environment
Topic A: Professionalism
Topic B: Troubleshooting and maintaining PCs